Aye, the ignorance!
scratch-ice = Italian ice
when sold in stores, it tends to be much harder and needs to be "scratched" away with a spoon to be consumed. when sold in shops such as the Rita's chain (or by you friendly neighborhood ice cream man), it's much softer and can simply be scooped.
Cherry is the best :thumb:
And a gelati has no cream. It has custard (soft ice cream). Typical gelatis have four layers (bottom to top: Italian ice, custard, Italian ice, custard).